Katherine P.

Specialty Healthcare Coordinator @ReferWell

Las Vegas, NV, US

Serves as a patient advocate, which takes calculated risks while securing financial commitment. Collaborates with finance departments for Care Credit, Smile Generation Financial and in-office payment arrangements; to work with patients to obtain 25% to 50% down for payment arrangements. Oversees two Endodontists schedules that garner over in production. Operate four general dentists’ schedules along with three hygienists. Tasked with improving a general dentist annual daily production by month’s end. Accomplished this task by improving the production from $1,700 for two years to averaging $2,500 within a 3 month rolling period. Collaborates with insurance carriers and provider concierge to ensure that patients are getting the most from their benefits. Obtains and submits preauthorization. Frequently works multiple Workques within EPIC to ensure insurance and patient payments are posted, call patients regarding unsecured payments, follow-up on insurance denials and explanation of benefits (EOBs), and review referrals. Technical Skills: HIPAA Compliant, Clinical Product Suite 2010, Quality System Integrators, Inc, EPIC, Box, Outlook, and Microsoft Word.