Katherine Lowenthal

About Katherine Lowenthal

Managing the HCM Systems at Coordinated Care Services, Inc.(CCSI), I oversee the implementation and usage of all HR technologies and multiple interacting software platforms. I have more than 24 years of experience in the human resources and payroll fields, working with various industries and organizations of different sizes and scopes. I have successfully managed all phases of system implementations for HRIS, Benefits, and Payroll, as well as an array of other HR functions, over multiple platforms and vendors. I have also provided consultation, technical analysis and solutions for employment-related needs and operational goals for system usage and efficiency. I hold several industry and cross-platform certifications, including being an experienced SPHR. I am passionate and experienced in leveraging HR technology to enhance organizational performance across multiple sectors of HR operations and interactions.

Experience

1. Hris Systems Manager

   Coordinated Care Services, Inc. Ccsi

   Feb 2018 — Present · Remote from Savannah, GA

   Manages implementation & usage across all HR technologies, and multiple interacting software platforms. • Analyzes the efficiency of all HR systems & platforms, data, & monitors systems performance metrics.• Develops/implements new HRIS processes and interfaces with other technologies.• Provide consultation and technical solutions for employment related needs to further operational milestones/goals for system usage and efficiency.• Researches, analyzes, evaluates, tests, and selects the necessary functions needed to meet the needs/goals of the organization. Managing HRIS project work to ensure that project/departmental technology milestones/goals are met.• HRIS SME on system functionality, questions/issues, rollout of new/underutilized features, providing analysis and recommending solutions to business problems related to HRIS system.• Plans and implements projects, processes, systems, integrations, upgrades, patches, and installations.• Implement & troubleshoots vendor electronic data integration (EDI) files, system automatic reporting, and API functionality, ensuring system access and integration are live and on target.• Research and auditing of HRIS system and cleansing of existing data to ensure accuracy.• Providing operational gap analysis, project management & analysis, triage, and response plans for system incidents. Provide post-incident analysis and develop incident response plans to improve security processes and procedures.• Monitors, and improves data collection and reporting workflow and procedures for efficiency.• Establishes, builds, and maintains security matrixes across all HR technologies.• Establishes processes and procedures in relation to the use of HRIS for multiple levels of users.• Establishes HRIS system user training, tools, communication & roll out.• HRIS Vendor Management and point of contact for all HR technology.• Provides HRIS consultation and technical assistance to external customers as a billable area of practice.