Katherine Kovach
Resident Experience Manager | American Campus Communities
- Role
- Resident Experience Manager at American Campus Communities
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
Experience
Resident Experience Manager
Jun 2025 — Present · Tampa, FL, US
As the senior leader on-site at Avalon Heights, I drive the overall resident experience by leading leasing, marketing, and administrative operations for the property. I oversee and develop a high-performing team, ensuring every touchpoint—from first tour to lease renewal—exceeds expectations. I collaborate closely with service and financial teams to maintain operational excellence, budget performance, and curb appeal. With strong partnerships across university stakeholders and a focus on community engagement, I deliver both resident satisfaction and business results.
Education
The University of Toledo
Bachelor of Arts - BA, Psychology
2017 — 2019
Lorain County Community College
Associate's degree, Human Services, General
2015 — 2017
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