Katherine Lambert
Learning and Development Specialist | Empowering Teams and Individuals in Corporate, Nonprofits & Education
- Role
- Education and Enablement Specialist at ZemiTek
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Katherine Lambert
With over 12 years of experience in training and education, I have developed and…
Experience
Education and Enablement Specialist
Jun 2024 — Present · Washington, DC, US
USAID | Bureau for Humanitarian Assistance (BHA)· Co-led a comprehensive overhaul of a bureau-wide training program; key responsibilities included: inventory and evaluation of existing training materials, development of long-range plans, and creation of new learning standards and evaluation criteria.· Managed and coordinated incoming training and education requests, including requests for job aides, videos, SOPs, user guides and training scripts, exceeding 10 requests per quarter with a 100% on-time delivery rate.· Coordinated office hours, training sessions for groups of 1 - 35 learners, and learning materials for agency stakeholders, leading to a 5% improvement in stakeholder engagement and knowledge retention.· Developed standard operating procedures (SOPs) and job aides for staff onboarding and team re-entry, resulting in a 15% reduction in average onboarding time.· Partnered with software development and knowledge management specialists to deliver continuous learning on monthly system updates, increasing user satisfaction with system knowledge bureau wide.· Resolved a wide range of software issues on a fast-paced help desk, effectively troubleshooting and resolving complex technical problems. Tracked problem nature frequency and scope to inform creation of targeted enablement resources.
Education
University of San Diego
Master of Education - MEd
2019 — 2021
Gonzaga University
Bachelor of Arts - BA
2006 — 2010
Skills
- Event Planning
- Community Outreach
- Community Development
- International Development
- Public Speaking
- Spanish
- Program Development
- Grants
- Nonprofits
- Volunteer Management
- Youth Development
- Fundraising
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