Katherine Parker
Senior Product Associate | Delivery Manager | Business Systems Analyst | Agile & CX Strategist | Six Sigma Greenbelt | Travel + Tech Experience
- Role
- Senior Product Associate Business Systems Analyst at Jpmorgan Chase at JPMorganChase
- Location
- Boise, ID, US
- LinkedIn followers
- 500 followers
About Katherine Parker
Versatile Senior Product Associate, Scrum Master, and Business Systems Analyst who thrives on solving complex problems, improving processes, and turning big ideas into polished, user-driven solutions. I’ve led agile transformations, launched award-winning programs, and built offshore operations from the ground up. As a trusted International Relationship Manager, I’ve cultivated strong partnerships across cultures and continents—excelling at global cross-functional leadership and cross-cultural communication to move work forward with clarity and purpose. Whether I’m coaching a delivery team, managing high-impact initiatives, or streamlining complex systems, I bring a people-first mindset and a passion for strong, collaborative execution. I thrive on challenges—following the data, asking sharp questions, and staying focused until I uncover the root cause and the smartest path forward.
Experience
Senior Product Associate Business Systems Analyst at Jpmorgan Chase
Jan 2016 — Present · Boise, ID, US
As a Senior Product Associate and Business Systems Analyst, I lead the full lifecycle of online travel product initiatives. My focus is on customer-centered product enhancements, API integrations, and streamlining communication between global stakeholders and cross-functional teams.Resolved recurring defects in online booking tools by coordinating root-cause analysis with IT and vendor teams—dramatically improving reliability and boosting user confidence.Delivered seamless product upgrades and third-party API integrations by translating client requirements into tested, functional releases.Improved transparency by implementing a consistent reporting framework, resulting in stronger stakeholder alignment and project clarity.Standardized QA documentation across teams, increasing production support efficiency and significantly reducing errors.
Education
Western Oregon University
Bachelor of Arts - BA, Humanities
University of Oregon
French
1987 — 1989
Université Lumière Lyon 2
French Studies
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