Katherine Cordero

About Katherine Cordero

With a solid background in property management and financial literacy, my focus is driving occupancy and stabilizing properties through strategic leadership and operational excellence. Leveraging financial reports and market analysis and utilizing strategic decision-making have led to notable achievements like the PACE Lease Up and MAE Marketing Awards. My approach intertwines rigorous financial oversight with a commitment to enhancing resident satisfaction and retention, underpinning my professional mission to excel in the property management industry.

Experience

1. Lease up Community Manager

   Gates Hudson

   May 2022 — Present · Northern Virginia, VA, US

   Managed a 7% occupancy growth within 12 months, achieving lease-up stabilization through targeted staff training and motivational strategies- Oversee all facets of daily residential property operations, including maintenance, leasing, and tenant relations, to maximize efficiency and resident retention- Optimized operational expenses through strategic vendor contract negotiations, resulting in quantifiable cost reductions for maintenance services and supplies- Analyzed and disseminated weekly and monthly financial reports, including income statements, rent collection metrics, delinquency rates, accrual interpretation, and budget variance analysis, to inform strategic decision-making- Established and executed comprehensive communication protocols to ensure timely and transparent dissemination of property updates and policy modifications to residents- Cultivated a cohesive community environment by designing and executing engaging resident events, fostering strong resident relationships- Proactively developed and implemented a data-driven financial recovery protocol, achieving a 90% reduction in delinquency rates (from 20% to 2%) and an 80% decrease in bad debt within a 24-month post-pandemic period- Increased resident retention, consistently achieving a 56% renewal rate, by implementing effective customer service protocols and employee training- Continuously serve as a liaison between upper management and the team, effectively communicating goals, objectives, and expectations.

Education

• University of Maryland Global Campus

  M.B.A., Business Administration

  2011 — 2014

• IREM

  ARM® Accreditation

  2009

• University of Maryland Global Campus

  Bachelor's Degree, Business Administration

  2007 — 2011

Skills

• Lease Administration
• Property Management
• Property
• Rentals
• Lihtc
• Fair Housing
• Leases
• Budgeting
• Budgets
• Amsi
• Customer Service
• Onesite
• Affordable Housing
• Management
• Notary Public for the Commonwealth of Virgina
• Working with Tenants
• Rent Roll
• Tax Credits
• Mri Software
• Apartments
• Leadership
• Notary Public of the State of Maryland
• Section 8
• Tenant
• Yardi