Katherine Carothers
- Role
- Senior Manager of Self-service Analytics at Optum
- Location
- Asheville, NC, US
- LinkedIn followers
- 500 followers
About Katherine Carothers
I build enterprise cultures that make data a strategic advantage. With 20+ years of…
Experience
Senior Manager of Self-service Analytics
Apr 2023 — Present
Spearheaded the successful implementation of a comprehensive self-service analytics initiative throughout the organization, encompassing the deployment of cutting-edge Business Intelligence (BI) tools, the creation of tailor-made analytics training programs, the establishment of multiple user groups, and the provision of expert consultations. This initiative played a pivotal role in effecting a widespread cultural transformation towards data-driven decision-making. • Directed the development and implementation of a 3-tiered analytics academy, targeting Analytic Foundations, Root Cause Analysis, and Predictive Analytics. This academy consistently achieved exceptional Net Promoter Scores (NPS) of 75+ with users, indicating a high level of satisfaction and effectiveness. Note, Optum acquired Change Healthcare in April of 2023.
Education
Salem College
Bachelor's degree, Fine and Studio Arts / Graphic Design
Skills
- Sourcing
- Import/Export
- Free Trade Agreements
- Purchasing
- Continuous Improvement
- Access
- Process Improvement
- Data Analysis
- Visual Analytics
- Data Visualization
- Customs Clearance
- Optimization
- Analytics
- Hts
- Tableau
- Sharepoint
- Dashboard Metrics
- Manufacturing
- Customs Regulations
- Problem Solving
- Employee Training
- Excel
- Management
- Project Management
- Kpi Dashboards
- Youth Work
- Streamlining Complex Work Processes
- Microsoft Office
- Performance Dashboards
- Streamlining Process
- Tableau Software
- Database Management
- Cross-Functional Team Leadership
- Supply Chain
- Training
- Business Analysis
- Organizing
- Supply Chain Management
- Database Design
- Dashboarding
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