Katherine Carothers

Role
Senior Manager of Self-service Analytics at Optum
Location
Asheville, NC, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Katherine Carothers

I build enterprise cultures that make data a strategic advantage. With 20+ years of…

Experience

  1. Senior Manager of Self-service Analytics

    Optum

    Apr 2023 — Present

    Spearheaded the successful implementation of a comprehensive self-service analytics initiative throughout the organization, encompassing the deployment of cutting-edge Business Intelligence (BI) tools, the creation of tailor-made analytics training programs, the establishment of multiple user groups, and the provision of expert consultations. This initiative played a pivotal role in effecting a widespread cultural transformation towards data-driven decision-making. • Directed the development and implementation of a 3-tiered analytics academy, targeting Analytic Foundations, Root Cause Analysis, and Predictive Analytics. This academy consistently achieved exceptional Net Promoter Scores (NPS) of 75+ with users, indicating a high level of satisfaction and effectiveness. Note, Optum acquired Change Healthcare in April of 2023.

Education

  • Salem College

    Bachelor's degree, Fine and Studio Arts / Graphic Design

Skills

  • Sourcing
  • Import/Export
  • Free Trade Agreements
  • Purchasing
  • Continuous Improvement
  • Access
  • Process Improvement
  • Data Analysis
  • Visual Analytics
  • Data Visualization
  • Customs Clearance
  • Optimization
  • Analytics
  • Hts
  • Tableau
  • Sharepoint
  • Dashboard Metrics
  • Manufacturing
  • Customs Regulations
  • Problem Solving
  • Employee Training
  • Excel
  • Management
  • Project Management
  • Kpi Dashboards
  • Youth Work
  • Streamlining Complex Work Processes
  • Microsoft Office
  • Performance Dashboards
  • Streamlining Process
  • Tableau Software
  • Database Management
  • Cross-Functional Team Leadership
  • Supply Chain
  • Training
  • Business Analysis
  • Organizing
  • Supply Chain Management
  • Database Design
  • Dashboarding

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Katherine Carothers — Senior Manager of Self-service Analytics at Optum in Asheville, NC, US | Unifers