Katherine Baldwin
Sales Operations & Logistics Leader | Streamlining Processes & Elevating Forecast Precision | MedTech Expertise | Cross-Functional Team Strategist
- Role
- Sales Operations Manager at BlueWind Medical
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Katherine Baldwin
Sales Operations Leader with 6+ years of experience driving efficiency and growth within the MedTech industry. I specialize in optimizing sales operations, enhancing forecast accuracy, and aligning cross-functional teams across Sales, Supply Chain, and Finance. Skilled in leveraging CRM and ERP platforms such as Salesforce, NetSuite, Microsoft Navision, Power BI, and Tableau, I turn complex data into clear, actionable insights. My focus on KPI tracking and performance analysis supports strategic planning and empowers leadership to make informed, growth-focused decisions. I’ve led initiatives to streamline order-to-cash processes, improve communication across teams, and increase customer satisfaction through proactive issue resolution and operational transparency. Comfortable in fast-paced, evolving environments, I bring a hands-on, solutions-oriented mindset that supports scale and agility ideal for startups and high-growth MedTech organizations. Toolbox: Salesforce, NetSuite, Microsoft Navision, Power BI, Tableau, Advanced Excel, MDM/data governance, 3PL and provider supply chain. I’m exploring: Manager roles in Commercial Operations / Enabling Technology, Sales Operations/RevOps, or Field Logistics/Supply Chain.
Experience
Sales Operations Manager
Sep 2023 — Present · Newton, MA, US
I successfully led sales operations initiatives that streamlined processes and ensured compliance in a dynamic startup environment. • Managed the complete sales order lifecycle, ensuring accurate order entry and on-time delivery of medical products. • Authored and maintained SOPs and training documentation to support scalable operations across global teams. • Adapted quickly to shifting priorities, demonstrating agility and problem-solving skills in a fast-paced setting.
Education
University of Rhode Island
Bachelor of Science - BS
2012 — 2016
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