Katherine Campbell

Chief of Staff | Corporate Strategy & Transformation | PMP Certified

Role
Chief of Staff, Customer Experience and Operations Enablement at The Cigna Group
Location
Nashville, TN, US
LinkedIn followers
500 followers

About Katherine Campbell

Strategic advisor and project leader with 7+ years of experience driving transformation, business planning, and execution across global financial services organizations. Currently a Management Consultant at UBS within the Group Internal Consulting division, I partner with senior leadership to lead enterprise initiatives that align product, process, and client experience strategies with regulatory and growth objectives. My work spans national charter readiness efforts, new product launch strategy, and firm-wide process enhancements.Previously, I was a Senior Consultant at EY, advising global banks on regulatory remediation, finance transformation, and future-state operating models. I bring a strong foundation in cross-functional program delivery, stakeholder management, and strategy execution—reinforced by my PMP certification and global academic background.What energizes me most is translating big-picture vision into actionable plans. Whether leading strategic workshops, managing workstreams, or advising executive teams, I strive to foster clarity, accountability, and forward momentum.Beyond work, I’m passionate about community engagement. I serve on the Emerging Leaders Board of the Nashville Wine Auction and support philanthropic efforts through the Junior League of Nashville. M.S. in Global Commerce (University of Virginia, Lingnan University, ESADE Business School) B.S. in Business Administration & Music (UNC-Chapel Hill)| Phi Beta Kappa Based in Nashville, TN

Experience

  1. Chief of Staff, Customer Experience and Operations Enablement

    The Cigna Group

    Sep 2025 — Present

Education

  • UNSW

    Semester Abroad, Finance, General

    2016 — 2016

  • The University of North Carolina at Chapel Hill

    Business Administration and Music

    2013 — 2017

  • UVA McIntire School of Commerce

    M.S. in Global Commerce

    2017 — 2018

  • UNC Kenan-Flagler Business School

    Finance

    2015 — 2017

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Katherine Campbell — Chief of Staff, Customer Experience and Operations Enablement at The Cigna Group in Nashville, TN, US | Unifers