Katherine Antequera
Client Experience & Learning Leader | Luxury, Lifestyle & Multi-Market Environments | Service Excellence, Training & Culture Transformation
- Role
- Concierge Ambassador at DOLCE&GABBANA
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Katherine Antequera
Client Experience & Learning Leader with 15+ years of experience designing and scaling luxury service standards, training frameworks, and culture-driven experiences across global, multi-market environments.I specialize in translating brand vision into refined, detail-driven client and guest journeys through experiential strategy, people-first leadership, and operational excellence. My work focuses on building high-performing teams, elevating service culture, and driving measurable improvements in experience metrics across diverse markets.With a background spanning luxury fashion, beauty, and lifestyle brands, I bring a hospitality-minded approach to client experience — grounded in attentiveness, consistency, and emotional connection. I am known for partnering cross-functionally with senior leadership to design scalable learning solutions that strengthen brand presence, performance, and long-term loyalty.Core focus areas: Client & Guest Experience Strategy | Learning & Development | Service Excellence | Multi-Market Enablement | Talent Development | Culture TransformationOpen to regional, global, and enterprise-level opportunities within luxury, lifestyle, hospitality, and experience-driven organizations.
Experience
Concierge Ambassador
Jan 2026 — Present · Miami, FL, US
Skills
- Leadership
- Inventory Management
- Beauty Industry
- Social Media
- Merchandising
- Social Networking
- Social Media Marketing
- Fashion
- Retail
- Store Management
- Sales Management
- Luxury Goods
- Management
- Team Building
- Strategic Planning
- Powerpoint
- Microsoft Excel
- Marketing Strategy
- Event Planning
- Marketing
- Microsoft Word
- Visual Merchandising
- Customer Service
- Retail Sales
- Microsoft Office
- Sales
- Cosmetics
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