Kathan Shah
Retail Store Manager @Svp Sports
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WORK HISTORY
Retail Store Manager @Svp Sports
EDUCATION
Conestoga College
Postgraduate Degree, Business Administration and Management, General
Gujarat Technological University (GTU)
Bachelor's degree, Electrical Engineering
ABOUT KATHAN SHAH
Having experience in the Customer Service industry with technical assistance and complaints handling, I believe I can prove to be an asset for any company trying to retain its customers.With hands on sales experience ranging from upgrades to upsell, cross sell and achieving a win-win situation with the customer, I can help the company grow its customer base.Complaints is one of my strong areas of expertise. Having been handling complaints for every company that I’ve worked with, using the provided tools to make sure the customer leaves with a smile on their face is something I can guarantee.I’ve core business skills with my Post graduate diploma in business management backing it. Using those skills, I can assure problem solving and troubleshooting is something I can excel at, as a quick learner.With my overlapping work experience and educational terms, it proves that I have excellent time management skills and flexibility to perform multiple tasks simultaneously.
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