Katherine Grubbs
Customer Experience Analyst at Pacific Life
- Role
- Customer Experience Analyst at Pacific Life
- Location
- Newport Beach, CA, US
- LinkedIn followers
- 500 followers
About Katherine Grubbs
CliftonStrengths Top Five: Developer - Restorative - Positivity - Communication - LearnerI enjoy using the power of data to help people solve problems. I am a graduate of George Washington University with a major in Business Analytics and a minor in Psychology.Through my love of collaboration paired with analytical skills, I enjoy driving the intersection between business and technology. My experience is focused on implementing various software and machine learning models to automate business tasks. More specifically, I not only execute and apply the newly adopted technology but also develop training workshops and standard operating procedures to ensure optimal utilization and application. Within the fields of business intelligence and data science, I am passionate about identifying and minimizing the cultural and social biases that arise in the application of machine learning and artificial intelligence. In my free time, I enjoy empowering undergraduate students by fostering career development skills in the classroom and through 1:1 mentorship. With my adaptable collaborative skills, I will be a kind and assertive leader with the ability to effectively communicate within any environment.
Experience
Customer Experience Analyst
Jun 2023 — Present · Newport Beach, CA, US
Education
The George Washington University
Bachelor of Business Administration - BBA, Business Analytics
2019 — 2023
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.