Kate Tilley

Director of Player Development @Hard Rock Hotel & Casino Bristol

Johnson City, TN, US
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Apr 2023 — Present

Director of Player Development @Hard Rock Hotel & Casino Bristol

View department →

Bristol, VA, US

EDUCATION

2009 — 2011

University of South Florida

Bachelor of Science (B.S.), Business Administration and Management, General

2006 — 2009

St. Petersburg College

Associate of Arts (AA), Business Administration and Management, General

SKILLS

Event PlanningCrmFood & BeverageSales OperationsCustomer RetentionCustomer ServiceCasino GamingOrganizational LeadershipMarketingGaming IndustryOffice AdministrationSocial Media MarketingNetworkingHiringBusiness Process ImprovementRetail SalesMarketing StrategyFacilities ManagementTrainingCustomer SatisfactionTeam BuildingManagementRetailAccount ManagementDirect SalesLoyalty ProgramsConflict ManagementSalesProfit MaximizationMerchandisingSocial NetworkingSales ManagementInventory ManagementLeading Development TeamsInventory ControlCoachingTime ManagementHospitality Management

ABOUT KATE TILLEY

Strategic and results-oriented leader with over 15 years of experience in the gaming industry, specializing in player development, casino marketing, and sales leadership. Proven success in cultivating high-value player relationships, driving revenue growth, and executing targeted marketing initiatives to enhance customer loyalty and brand engagement. Skilled in managing diverse & large teams—hiring, training, and developing team members —with a strong focus on performance management and operational excellence. Expert in leveraging data-driven insights and CRM platforms to personalize guest experiences and optimize campaign effectiveness. Technologically proficient in Microsoft Office Suite, Salesforce, Lodging Management System, Casino Market Place, ICIMs, Iseries, Kronos, and more. Earned a Bachelor of Science degree while maintaining a full-time management role, demonstrating exceptional dedication and time management.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Kate Tilley — Director of Player Development at Hard Rock Hotel & Casino Bristol in Johnson City, TN, US | Unifers