Kateryna Shepil

About Kateryna Shepil

Hi, my name is Kateryna, and I am originally from Ukraine. I am a native speaker of both Ukrainian and Russian languages. As an experienced professional in Interpretation, I bring a unique skill set to the table. With a degree in Interpretation, I have honed my language proficiency and communication skills, enabling me to excel in Over the Phone Interpretation (OPI) services. My expertise in OPI, specifically in Russian and Ukrainian, allows me to bridge language barriers and deliver exceptional customer service seamlessly. I have collaborated with cross-functional teams to ensure a superior customer experience. I am also experienced in negotiating contracts and closing deals, resulting in increased sales revenue and business growth. With my expertise in Interpretation, I bring a unique perspective to the negotiation process, allowing for effective communication and understanding between parties.

Experience

1. Multilingual Sales Professional

   Comcast

   Oct 2020 — Present

   Experienced Account Executive at Comcast with a strong focus on driving sales growth and maximizing opportunities through effective customer relationship management, including Over the Phone Interpretation (OPI) experience for Russian and Ukrainian from English. Proactively monitor market conditions, product innovations, and competitor activity to adapt the account sales approach and stay ahead of market developments, while leveraging OPI skills to effectively communicate with diverse customers. Dedicated to problem-solving and finding solutions that ensure customer satisfaction, utilizing OPI expertise to bridge language barriers and deliver exceptional service. Collaborate seamlessly with cross-functional teams, including marketing, technical support, and customer service, to deliver a superior customer experience, leveraging OPI abilities to facilitate smooth communication across languages. Showcase expertise in negotiating contracts and closing deals with prospective clients, resulting in increased sales revenue and business growth, with the added advantage of proficient OPI skills to facilitate communication and understanding during the negotiation process.

Education

• Bila Cerkva State Agrarian University

  Bachelor's degree, Language Interpretation and Translation

  2012 — 2016