Kateryna Levytska
Deployment Manager @Rallyware
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WORK HISTORY
Deployment Manager @Rallyware
Toronto, ON, CA
Plan the release together with the technical team- Develop release schedules, and provide support to customer success and product teams during the technical release process- Ensure that production systems are functional following a successful release.
EDUCATION
V. N. Karazin Kharkiv National University
Master's degree, Foreign Languages and Literatures, General
ABOUT KATERYNA LEVYTSKA
With over a year of experience as a Customer Success Associate Lead at Rallyware, I\'ve excelled in understanding customer business needs and crafting customized training programs to support their objectives. Leveraging a master\'s degree in foreign languages and literature, I effectively communicate and build lasting client relationships. Additionally, my background includes extensive experience as a Product Analyst and Delivery Manager, providing me with a comprehensive understanding of product development and project delivery processes. Over five years in customer service and QA roles have equipped me with strong problem-solving abilities, team coordination skills, and a commitment to quality assurance. Passionate about innovation and continuous learning, I\'m dedicated to finding creative solutions to exceed customer expectations and contribute to the success of Rallyware and its valued clients.
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