Katerina Belkin
Director of Quality Assurance and Performance Improvement @NYC Health + Hospitals
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WORK HISTORY
Director of Quality Assurance and Performance Improvement @NYC Health + Hospitals
New York, NY, US
Lead performance improvement strategy for a historic academic medical center and largest safety net hospital in New York City (Bellevue Hospital). • Grew Bellevue Quality Academy from 15 to 105 annual participants across all clinical service lines and departments; built a 20-person faculty, redesigned curriculum, and created a mentorship model for performance improvement capacity-building• Manage 4 direct reports and 30+ matrixed collaborators across clinical, operational, and technical teams.• Scaled adoption of a new performance improvement operating model 500% over two years, increasing documented performance improvement initiatives from ~30 to 250+; established sustainable governance infrastructure and coaching framework, raising hospital-wide standard for improvement rigor• Currently leading hiring and organizational growth for Bellevue\'s data & analytics team; responsible for defining and delivering the hospital analytics roadmap, establishing standards for data quality and governance, and ensuring the delivery of trusted analytics solutions across the hospital
EDUCATION
Binghamton University
Master of Science - MS, Industrial and Systems Engineering - Health Systems Concentration
Williams College
B.A., Psychology and Philosophy
SKILLS
ABOUT KATERINA BELKIN
I build decision infrastructure for health systems. In the past three years, I’ve helped expand quality improvement capacity by 600%, led the adoption of a hospital-wide QI framework (increasing documented initiatives from ~30 to 250+), and delivered analytical work that surfaced over $13M in opportunity as well as significant reductions in patient waiting time. I\'ve built solutions in some of healthcare\'s most resource-constrained, politically complex environments and I love the 0-1 architecture phase of institutional transformation. I use a wide array of tools & methods including but not limited to: • Engineering Methods: MS Industrial & Systems Engineering, discrete event simulation for capacity planning, time-and-motion studies, Lean Six Sigma • Healthcare Analytics: SQL/Python/Snowflake for healthcare data analysis, deep Epic ecosystem fluency (Cogito, Clarity, Caboodle) • Decision Support: Designing metrics that drive executive action, translating clinical workflows into quantifiable insightsMy experience spans community-based public health, substance use research, COVID emergency response, and academic medical center operations, giving me unusual versatility in navigating clinical, operational, and technical stakeholder groups.
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