Kate McCabe
Pronto Housing - Vice President, Customer Operations
- Role
- Vice President Customer Operations at Pronto Housing
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Kate McCabe
People and project manager with a passion for leading change by taking something messy and bringing structure and intention. Outside of work, I organize people to ensure community voice in local political decisions. Check out my recent testimony to the New York City Council in support of affordable housing: https://citymeetings.nyc/city-council/20••••••••00-am-subcommittee-on-zoning-and-franchises/chapter/testimony-by-kate-mccabe-on-arrow-linen-rezoning-application
Experience
Vice President Customer Operations
Jun 2025 — Present · New York, NY, US
Leading the Customer Operations team at a rapidly growing affordable housing SaaS + Services start up. Customer Ops is a remote-first team across the United States and Philippines. We\'re obsessed with turning out a quality Services product for our property management partners. My team and I work closely with Customers to ensure Services meets their business needs. We are fierce advocates for the Customer perspective in product evolution, software development, and reporting.
Education
Hunter College
Master of Urban Planning
2017 — 2020
Washington University in St. Louis
Bachelor of Arts (B.A.), Women & Gender Studies
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