Katelynd Trinidad
Customer Onboarding & Curriculum Manager @Secure Code Warrior
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WORK HISTORY
Customer Onboarding & Curriculum Manager @Secure Code Warrior
London, GB
Curate the customer onboarding journey to ensure successful launch and adoption of the SCW platform- Produce video and text materials to support customer enablement- Collaborate with Customer Success to refine customer processes related to onboarding
EDUCATION
Whitworth University
Bachelors of Business Administration - Concentration in Marketing
ABOUT KATELYND TRINIDAD
I am a driven training and onboarding professional with experience in curriculum development and instructional design; media creation and video editing; LMS management; plus remote and in-person training. My communication skills, easy presentation style, and use of multimedia keep adult learners engaged and break down complex concepts into more digestible material. I am a natural leader with a passion for people, an avid learner myself, and always excited to take on new challenges.My background includes experience in SaaS sales, Customer Success, nonprofit fundraising, marketing outreach, and retail.
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