Katie Johnson

BDR Team Lead

Role: Business Development Team Lead at Omilia
Location: Charlotte, NC, US
LinkedIn followers: 500 followers

Sales & Business DevelopmentView LinkedIn profile

About Katie Johnson

Striving to spend every day to make a positive impact in others lives.

Experience

Business Development Team Lead
Omilia
Sep 2025 — Present

Education

University of North Carolina at Charlotte
Bachelor's degree, Psychology
2016 — 2020

Contact information

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Work email
•••••@omilia.com
Personal email
•••••@•••••.com
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Current company

Omilia

Software Development · 504 employees · Founded 2002 · Larnaca Larnaca, Cyprus

Omilia is the global standard for AI-driven customer service transformation. Our native Self-Learning Agentic CX platform revolutionizes how enterprises engage with customers — automating interactions with precision, empowering agents in real time, and delivering seamless, personalized experiences across all channels. Powered by deep expertise in developing proprietary Agentic AI technology, and multi-layered anti-fraud capabilities, we enable enterprises to move decisively and safely into the era of AI-first contact centers. Omilia’s Self-Learning Agentic CX learns from across the entire customer journey — from self-service to live agent interactions — unlocking continuous improvement and breaking the “glass ceiling” of containment that legacy siloed models can’t achieve. Omilia is trusted by the world’s most demanding enterprises including Capital One, Discover Financial Services, Taco Bell, RBC, DWP, First Financial Bank, Purolator, and PSEG. Built on over two decades of AI innovation, Omilia delivers measurable outcomes: lower costs, higher efficiency, and unmatched customer satisfaction — all while preserving the human touch where it matters most. LinkedIn Privacy Policy: www.omilia.com/data-protection-notice

omilia.com

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About Katie Johnson

Experience

Business Development Team Lead

Education

University of North Carolina at Charlotte

Find verified contacts for anyone on LinkedIn