Katelyn de Santiago

Program Support Generalist @Securitas Security Services USA, Inc.

TX, US

Act as one of the key points of contact between internal teams and account managers across the Americas, helping ensure smooth client site operations.• Handle key HR processes, ensuring compliance and efficient execution of daily tasks.• Oversee financial responsibilities, including reporting, and managing key performance indicators (KPIs) to track and drive success.• Facilitate communication across departments to promote collaboration and enhance client satisfaction.• Proactively address operational challenges by leveraging HR, financial, and operational expertise to ensure smooth workflows and compliance with company standards.