Kate Markham
Product Director @Unloan
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WORK HISTORY
Product Director @Unloan
Sydney, AU
As a Senior Product Leader at Unloan I am accountable for design and executing of a growth led customer onboarding and loan origination strategy, achieving a scalable digital business model with an excellent Net Promoter Score. This includes:\\\\n- identifying and delivering start-to-settle conversion optimisation opportunities\\\\n- digitising loan underwriting processes & improving platform performance to achieve automatic credit decisioning\\\\n- maintaining excellent NPS by maintaining customer 360 view enabled by data & analytics, voice of customer interviews and feedback from the front line teams\\\\n- leading cross functional teams to execute the roadmap to meet key business objectives\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
Higher School of Economics
Bachelor’s Degree, International Economics
University of New South Wales
Master's Degree, Business/Commerce, General
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