Kate Smith

Director of Client Services @I-Com

Manchester, GB

Having worked in client services/ account management roles from graduation I was excited to be appointed as Head of Client Services for I-COM in 2012. As part of my role, I manage a portfolio of key accounts, working closely with clients across a number of sectors to ensure that the digital marketing strategy deployed is integrated, proactive, flexible, measurable, and above all, effective. Alongside the management of a client portfolio, I recruited, inducted and now manage a team of Client Services Managers within the agency. I am also responsible for defining and implementing processes within the Client Services department to improve the delivery of work within the agency and how we communicate effectively with clients.Established in 2004, I-COM has established a reputation for excellence, with particular specialisations in marketing for the legal, recruitment and e-commerce sectors. We use our skills in design, development and marketing to construct digital strategies that deliver on given objectives. We\'re flexible, creative and excited about online and its ability to deliver genuine returns.

St Joseph's College Sixth Form, Stoke-on-Trent, Staffordshire

A Levels

St Joseph's College, Stoke-on-Trent, Staffordshire

GCSE's: 8A* 2A

Keele University

First Class Honours