Kate Edgar

Delivery Lead Customer Experience @One New Zealand

Auckland, NZ
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Delivery Lead Customer Experience @One New Zealand

Auckland, NZ

T-One Transformation Programme. Implementation of Salesforce Communications Cloud for mobile, broadband and enterprise customers. Management of four Design Squads, initial scope prepay and post pay mobile across customer, agent, retail and telesales channels.

EDUCATION

N/A

The University of Auckland

Bachelor of Arts in History

2016 — 2018

Victoria University of Wellington

Master of Information Management (School of Business)

SKILLS

Program ManagementRequirements AnalysisVendor ManagementBusiness ProcessAgile MethodologiesGovernanceBusiness Process ImprovementPeople ManagementBusiness CaseProduct OwnerPmoProject DeliveryDigital StrategyBusiness TransformationOrganisational ChangeBusiness RequirementsProject ManagementStakeholder ManagementTeam LeadershipChange ManagementConsultingStrategyIT StrategyBusiness AnalysisSdlc

ABOUT KATE EDGAR

I love solving problems with the power of technology & working on gnarly opportunities…

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Kate Edgar — Delivery Lead Customer Experience at One New Zealand in Auckland, NZ | Unifers