Kate Costello

Engagement Manager @ Mursion | Expert in Relationship & Enterprise Account Management

Role
Engagement Manager at Mursion
Location
Charlotte, NC, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Kate Costello

Resourceful, intuitive decision-maker adept in improving process efficiency, business continuity, and the customer experience (CX); uses data to improve current procedures, establish new services, and bolster a collaborative culture. Excellent written, verbal, and interpersonal communication skills that drive engaging, transparent customer and team infrastructures; integrates automation and dashboards to organize, direct, and streamline communications and account management, both internal and customer-facing. Success coordinating many projects simultaneously with intellectual curiosity, to create more established guidelines, standards, and KPIs.

Experience

  1. Engagement Manager

    Mursion

    Oct 2024 — Present · Charlotte, NC, US

    Valor Performance was aquired by Mursion in October of 2024!Mursion provides an award-winning upskilling platform trusted by top companies to measurably improve employees\' interpersonal intelligence and build stronger organizations. Powered by multimodal AI and a unique practice-based approach, our real-world, interactive simulations deliver lasting results. Our solutions are grounded in behavioral science and psychology to build confidence and positive behaviors, and ultimately help reduce the costs of workplace stress. Mursion’s product suite includes AI-powered simulations, human reinforcement assessment & coaching, and advanced analytics.

Education

  • Severn School

    High School Diploma

    2005 — 2009

  • University of Oxford

    International Law and Legal Studies

    2012 — 2012

  • Clemson University

    Bachelor of Science, Marketing

    2013 — 2013

  • Oxford University Racing

    International Law and Legal Studies

    2012 — 2012

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Kate Costello — Engagement Manager at Mursion in Charlotte, NC, US | Unifers