Kate Segel
Senior Director of Contact Center & Member Experience
- Role
- Senior Director of Contact Center & Member Experience at Massachusetts Health Connector
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Senior Director of Contact Center & Member Experience
Massachusetts Health Connector
Oct 2023 — Present · Boston, MA, US
Education
Augustana College
BA, Spanish
1999 — 2003
Skills
- Coaching
- Public Policy
- Conflict Resolution
- Program Evaluation
- Policy
- Government
- Nonprofits
- Public Health
- Health Policy
- Health Insurance
- Leadership Development
- Social Justice
- Project Management
- Management
- Program Development
- Team Building
- Strategic Communications
- Qualitative Research
- Critical Thinking
- Non-Profits
- Healthcare Management
- Social Services
- Case Managment
- Community Outreach
- Community Development
- Strategic Planning
- Public Speaking
- Research
- Microsoft Office
- Politics
- Grants
- Medicare
- Policy Analysis
- Teamwork
- Spanish
- Powerpoint
- Analysis
- Medicaid
- Healthcare
- Workshop Facilitation
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