Kate Workman

Business transformation through AI-driven customer experience | Elevating support with Fin, the #1 AI Agent | GTM Manager at Intercom

Role
Manager, Business Development - North America at Intercom
Location
Chicago, IL, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Kate Workman

As the top of funnel Manager at Intercom in North America, I work with innovative teams to cut through the AI buzz and focus on what really matters: driving meaningful change in customer service. Today’s leaders don’t just need the latest tools — they need a clear vision, a trusted partner, and a smart strategy to stay ahead in an AI-driven world.Throughout my career, I’ve built and scaled top-performing teams, driven process improvements, and empowered diverse talent to exceed expectations.Now, my focus is on helping businesses harness the power of AI — not just to keep up, but to lead from the front — turning customer service into a strategic advantage that fuels growth.When I’m off the clock, you’ll usually find me at a live show (house music is my go-to), exploring new restaurants around Chicago with a glass of Sauvignon Blanc in hand, or staying active as I hone in on my fitness after years of playing collegiate volleyball.If you\'re exploring how to turn AI from a buzzword into real business impact, I’d be glad to connect and share insights.

Experience

  1. Manager, Business Development - North America

    Intercom

    Nov 2021 — Present · Chicago, IL, US

Skills

  • Microsoft Office
  • Public Relations
  • Time Management
  • Teamwork
  • Management
  • Customer Service
  • Event Planning
  • Public Speaking
  • Microsoft Excel
  • Powerpoint
  • Microsoft Word
  • Team Leadership
  • Social Media
  • Social Networking

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Kate Workman — Manager, Business Development - North America at Intercom in Chicago, IL, US | Unifers