Kate Wiersema
Senior Client Success Manager at Infosec
- Role
- Senior Client Success Manager at Infosec
- Location
- Madison, WI, US
- LinkedIn followers
- 500 followers
About Kate Wiersema
Senior Customer Success Manager serving enterprise clients at Infosec, a leader in security awareness computer-based training and cyber security knowledge.
Experience
Senior Client Success Manager
Jan 2020 — Present · Madison, WI, US
Promoted to Senior CSM December 2024·Guide implementation and adoption of Infosec products to secure renewals and prevent churn·Conduct quarterly business reviews with all customers, building strong relationships and engaging inbusiness discussions to grow accounts and win renewals·Act as primary point of contact and voice of the customer with internal teams
Education
University of Wisconsin-Eau Claire
BA, Broadcast Journalism, Music
2003 — 2008
Skills
- Editing
- Social Media
- Video
- Teaching
- Music
- Social Networking
- Television
- Microsoft Office
- Sales
- Video Production
- Photography
- Producing
- Research
- Microsoft Word
- Adobe Creative Suite
- Photoshop
- Creative Writing
- Sound
- Online Advertising
- Directing
- Student Recruiting
- Student Counseling
- Student Affairs
- Mac
- Salesforce.com
- Sales Presentations
- Sales & Marketing
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