Kate Sinclair

Central Retail Operations Manager @House Of Fraser

London, GB

Project Lead for payments programme at House of Fraser. Complex systems integration, new payments gateway, full replacement POS software and hardware.• Deliver business strategy in partnership with Multichannel team on all projects & cost saving initiatives• Deputise for the Director of Retail on all Multichannel projects as required – Key liaison with key stakeholders at EDC / Multichannel teams / National Distribution Centre• Assist store managers to achieve retail stores financial and operational objectives• Coordinate key retail operations project delivery to the highest standards and within budget• Manage the retail activities calendar to ensure planned activities are delivered on time and on budget• Be responsible for relevant information collation from the stores and reporting the outcome with relevant recommendations to the Retail Director• Support retail operations excellence by creating effective tools for stores• Support stores compliance with all company policies, audit, stocktake and operations standards

University of Surrey

Retail management, Retail