Kate Sharp
SR Customer Experience Manager; Passionate about the Seller Experience AND Customer Experience
- Role
- Sr Customer Experience Manager, Sales Experience and Sales Obstacles- T-mobile for Business at T-Mobile
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Kate Sharp
Customer Obsessed Experience Leader- thriving on challenges, driving to improve customer experience and removing roadblocks for the frontline. I am the one you want, if you want someone who is passionate about the customer, is an outstanding leader and challenges the status quo!
Experience
Sr Customer Experience Manager, Sales Experience and Sales Obstacles- T-mobile for Business
Aug 2022 — Present · US
Education
Seattle University
Executive Leadership Certificate Graduate Program
2014 — 2015
Skills
- Project Management
- Health Insurance
- Leadership Development
- Managed Care
- Medicare
- Strategic Planning
- Call Centers
- Healthcare
- Strategy
- Program Management
- Customer Service
- Management
- Team Building
- Visio
- Employee Benefits
- Process Improvement
- Training
- Vendor Management
- Cross-Functional Team Leadership
- Coaching
- Data Analysis
- Business Process Improvement
- Business Process
- Microsoft Office
- Hipaa
- Business Analysis
- Account Management
- Change Management
- Claim
- Public Speaking
- Customer Relationship Management (Crm)
- Call Center
- Team Leadership
- Performance Management
- Crm
- Analysis
- Healthcare Information Technology (Hit)
- Leadership
- Software Documentation
- Insurance
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