Kate Saunders
Principal, Customer Success - Strategic
- Role
- Senior Lead, Customer Success - Strategic at Quickbase
- Location
- Woburn, MA, US
- LinkedIn followers
- 500 followers
About Kate Saunders
Highly motivated, organized, and adaptive professional with strong leadership and team-building skills. Possessing more than 10+ years’ experience with healthcare IT and low code platforms. Known for helping clients unlock their potential and getting the most out of their SaaS experience, and for being an engaged coach and mentor.
Experience
Senior Lead, Customer Success - Strategic
Dec 2024 — Present
Responsible for 27 of our largest strategic enterprise customers, totaling $23.5M in ARR-Develop and execute tailored customer success strategies that align with the customer\'s business objectives, ensuring the delivery of tangible outcomes-Conduct executive business reviews, providing insights on performance metrics, risk assessments, and recommendations for future success-Drive strategic discussions with customers to identify and capitalize on opportunities for optimization, growth, and innovation.
Education
Saint Michael's College
Bachelor of Arts (B.A.), Sociology and Anthropology
Skills
- Ehr
- Meditech
- Software Documentation
- Social Media
- Hospitals
- Emr
- Microsoft Office
- Healthcare Information Technology
- Electronic Medical Record (Emr)
- Computerized Physician Order Entry (Cpoe)
- Hl7
- Customer Service
- Hipaa
- Cpoe
- Healthcare
- U.s. Health Insurance Portability and Accountability Act (Hipaa)
- Microsoft Excel
- Software Implementation
- Informatics
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