Kate Neylon
Senior Manager, CCXP, at Johnson & Johnson
- Role
- Digital Customer Experience Manager at Johnson & Johnson
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Digital Customer Experience Manager
Nov 2024 — Present · Titusville, NJ, US
Responsible for identifying, aligning, and executing global strategy for key Deliver Customer Service Excellence platforms (ecommerce & case management) to drive global consistency, process improvement, and foundational efficiencies gained through AI/Assisted Service.
Education
Vanderbilt University
BS, Mathematics, Secondary Education
1989 — 1993
Skills
- General Surgery
- Hospitals
- Product Launch
- Surgical Instruments
- Sales
- Endoscopy
- Market Development
- Surgery
- Medical Devices
- Vascular
- Capital Equipment
- Surgeons
- Disposables
- Healthcare
- Operating Room
- Orthopedic
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