Kate McIntosh
Lead Enterprise Architect - Customer, Data & Analytics @Lloyds Banking Group
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WORK HISTORY
Lead Enterprise Architect - Customer, Data & Analytics @Lloyds Banking Group
As the Lead Enterprise Architect for the Customer Domain, leader of the architecture and strategy for the core enterprise platform, focusing on enhancing customer experiences. Key achievements include:• Creation of the 5-year vision and roadmap to transform the customer domain, worked with C-suite stakeholders to align the roadmap with strategic business goals out to 2030.• Data migration of 100 million customer records from legacy hosting to Public Cloud, delivering a fully modernised architecture based on real-time data and event streaming reducing run costs by 75% and 50% reduction in time to deliver.• A 36% reduction of applications over 2 years. • Delivery of 10 Core data products, improving data accessibility and usability. • Implementation of the LBG Data Concept model, governance, and operating model.
EDUCATION
INTERNATIONAL SCHOOL OF FINANCE & MANAGEMENT - ISFM
Professional Diploma, Finance and Financial Management Services
The University of Sheffield
Bachelor of Science - BS, Mathematics and Statistics
SKILLS
ABOUT KATE MCINTOSH
An Enterprise and Data Architect with an engineer’s curiosity and a strategist’s eye, developed through a robust foundation as a hands-on engineer, DBA, and solution architect. A rare blend of technical depth, leadership, and strategic vision. Currently the trusted architectural leader for LBG’s flagship Customer Platform, directing the evolution of mission-critical systems that serve tens of millions of customers. Skilled in stakeholder collaboration, multi-platform initiatives, and delivering technology solutions that drive growth and efficiency. Passionate about translating complex business imperatives into robust, scalable, and future-proof technical designs that drive tangible commercial success.KEY SKILLS- Enterprise Architecture: Leader of the development and governance of enterprise architecture across business, data, and technology for mission critical applications- Data Architecture, Data Management, Design & Migration; Adept at crafting scalable database architectures and delivered multiple large-scale migration to SAAS, public cloud, and intra-group ensuring data integrity, quality, and security- Executive Stakeholder Management, Expert at navigating complex negotiations and fostering strategic partnerships. Interacting with executives, architects, and technical leaders to drive architectural objectives- Productivity & Estate Rationalisation: Skilled in the streamlining of technology landscapes by strategically identifying new solutions and reducing application counts- Architecture Principles & Standards: Accountable for the definition and maintenance of architecture principles, standards, and roadmaps to support strategic objectives- Expert Consultancy: Provider of expert consultancy to senior stakeholders. Advisor on interpretation and compliance with Regulatory and Group Policies & Standards. Author of new artefacts including Policies for Highly Confidential Data- Architecture Assurance: Approver on forums to provide architecture assurance for major data and technology programmes- Skilled Leader and Mentor: Proven expertise in guiding architecture and technical teams of 10+, fostering collaboration, continuous improvement and innovation, and excellence in execution.
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