Kate McCardell

Customer Solutions Project Manager @Veritiv

Exton, PA, US

I am responsible for creating and executing detailed project plans to track all activities and milestones, while ensuring clear communication and alignment with stakeholders such as sales, customers, engineers, vendors, and contract packers. I optimize work processes by identifying inefficiencies and implementing improvements, and I lead cross-functional meetings to ensure smooth coordination across multiple workstreams. I also support proposal creation, manage the communication of project wins, and collaborate with the implementation team for seamless onboarding. Additionally, I handle customer inquiries related to delivery delays, ensuring timely and effective resolution by routing them to the appropriate Customer Service teams.

West Virginia University

Bachelor of Science - BS