Kate Masters
Pmo Manager @Phoenix Group
Signup · Get unlimited contacts
WORK HISTORY
Pmo Manager @Phoenix Group
Experience in regulatory change delivery, utilising SmartCore (PPM Tool) and advanced Excel solutions to support c.£24m of change across c.20 programmes/projects. Skilled in CMF governance compliance, financial oversight, RAID management, and accurate reporting under tight deadlines. Recognized for driving continuous improvement, enhancing data quality, and streamlining processes to deliver actionable insights and operational efficiencies across multiple delivery centres.• Manage and mentor 4 PMO Analysts across different Delivery Centres, supporting development, training, and performance.• Manage data integrity and implemented a “Health Passport” process, reducing outdated governance items by 90–95%(from c.200 per month to 10–20)• Design and deploy data templates to improve reporting quality across an £80m hub• Collaborate with ETO to identify enhancements, test new SmartCore features, and streamline processes to eliminate non-value-add tasks• Deliver accurate MI for executive reporting and support ad-hoc data requests to tight deadlines• Work closely with senior Project Managers, Delivery Leads, and governance teams to maintain compliance and meet challenging timelines• Coordinate across multiple Delivery Centres to ensure alignment and consistency of PMO standards• Advanced technical skills in Excel (including VBA), data analysis, and reporting automation• Strong understanding of governance frameworks and change delivery methodologies, with a proven track record of continuous improvement initiatives
EDUCATION
Edinburgh Napier University
BA, Business Studies
SKILLS
ABOUT KATE MASTERS
An organised, self-motivated, and dynamic individual with a highly professional approach. Has the ability to embrace and implement new concepts quickly and thrives upon working in pressured environments. Consistently exceeds set targets. Good team player with sound interpersonal skills who is equally as effective working alone. Flexible and brings a positive attitude to situations, applying relevant expertise to problem solving. Has a strong set of transferable skills and a track record of managing and developing resource capability within team.Key Skills• Strong relationship building capabilities with both internal and external stakeholders• Ability to analyse and interpret information to produce reports to support informed decision making• Results focussed and driven to improving processes• Excellent planning and organisational skills ensuring timely achievement of goals• Proactive, hardworking, and self-motivated to achieve and exceed personal and team targets• Pragmatic handling of customer queries• Provide support and development of colleagues • Exceptional Excel capability and data analysis ensuring attention to detail • SQL report writing using Cognos
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.