Kate Malone
Director of Marketing & Client Services @The Chronicle of Higher Education
Signup · Get unlimited contacts
WORK HISTORY
Director of Marketing & Client Services @The Chronicle of Higher Education
Washington, DC, US
Implemented structures to manage post-sales strategy and delivery for content marketing/sponsored products, including management of key accounts. Increased on-time delivery rate year-over-year by 15%.Building and overseeing team of seven, including account managers, digital marketers, and an editor, through the establishment of development plans and ongoing coaching. Team has one of the top team engagement/satisfaction scores in the company.Collaborating with the sales team to develop and launch sponsored content marketing products and deliver on revenue goals.Developing and refining workflows with operations, graphics, and editorial teams to ensure client programs are delivered efficiently and meet the standards of The Chronicle and our advertisers. Team has an initial 100% client satisfaction rate in 2024 based on a survey of 30 clients.
EDUCATION
Georgetown University
Marketing Certificate
American University
BS, Business; Marketing
ABOUT KATE MALONE
Process-oriented client-services leader with expertise in building teams and workflows to manage post-sales processes. Demonstrated record of delivering quality client programs on time resulting in a 100% client satisfaction rate. Exceptional collaboration and problem-solving skills with experience building strong relationships internally and externally.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.