Kate MacKay
Senior Manager, Staff Experience @NHS England
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WORK HISTORY
Senior Manager, Staff Experience @NHS England
Leading the delivery of the People Promise Exemplar programme across the SW region, working closely with 13 NHS trusts to embed cultural change and improve staff experience, retention & well-being. Building the evidence base on what works, sharing learning through communities or practice, and working with senior stakeholders to collaborate and build sustainable change for our incredible people working across the SW.
EDUCATION
Birkbeck, University of London
MSc, Occupational Psychology
University of St Andrews
Bachelor of Science (BSc), Mathematics & Psychology
Birkbeck, University of London
Neurodiversity Coaching PGCert
SKILLS
ABOUT KATE MACKAY
Senior HR/OD professional and business psychologist with significant private and public sector experience in range of disciplines including Employee Experience, Engagement and Retention, Learning & Development, Reward, Talent Assessment, Leadership Development and Coaching.Passionate about supporting neurodivergent employees in the workplace to thrive. Recently completed a Post Graduate Certificate in Neurodiversity Coaching and my ILM7 Executive Coaching qualification. Driven, energetic, strategic thinker, business focused and people person. I love making a real difference to individuals and organisations by improving experience at work. Experienced manager and leader across remote/multi sites and countries.Works across a range of areas including:Understanding and sharing the latest research and evidence base around retention and staff engagement. Leading programmes to support those in early and late careers and at risk of leaving, to stay and thrive at work. Led SW regional People Promise Exemplar programme across 16 NHS organisations and 2 cohorts, strategically anchoring significant cultural change, reducing turnover and improving staff engagement. Assessment for recruitment, talent progression & development (including psychometrics).Coaching and leadership development.Reward management and incentive design. Impacting employee engagement and well-being. HR advice & bespoke projects, cultural change, organisational development.Commercial and consulting experience including business development.I have experience in a range of HR/OD specialist, generalist and consultancy roles. I hold an MSc in Occupational Psychology, Chartered MCIPD, am a qualified Executive Coach and a Graduate Member of the British Psychological Society (MBPsS). I am also qualified to provide psychometric assessment and feedback on a range of tools, including Strengthscope, DiSC, NEO-PI, Wave, OPQ32 and Identity.
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