Kate Iqbal
Strategic HR Business Partner (12 Month Contract) @Liverpool City Region Combined Authority
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WORK HISTORY
Strategic HR Business Partner (12 Month Contract) @Liverpool City Region Combined Authority
Liverpool, GB
Supporting the Combined Authority through transformation by providing expert strategic advice to deliver the people elements of the Bus Franchising Programme.Responsibilities include resourcing, supporting the tender process and the preparedness for Programme transition from mobilisation to BAU.
EDUCATION
University of Liverpool
2.1 (Hons) Degree in Psychology, Psychology
SKILLS
ABOUT KATE IQBAL
My commitment to exceptional client relationships, customer success and delivering transformation is paramount. I\'ve led the charge in bolstering client contracts and strategies for retention and growth. With 15 years\' experience in Customer Relationship Management, Customer Success & Project Management (along with senior leadership of these teams in recent years), my expertise sits in forging strong, productive partnerships across various sectors, ensuring clients receive high quality products & services and recognise a substantial return on their investments.As the voice of the customer, I am passionate about delivering continuous improvement, influencing the product roadmap and business strategy to remain ahead of client & market expectations. As a highly analytical individual, I utilise data and insights to proactively recommend solutions that will help clients to achieve their business objectives in a manner that adds tangible value to them whilst improving profitability for the organisations I work for.I have been instrumental in growing a business from start-up through significant growth, leading teams through the evolving business strategy and objectives that result from a transition to Private Equity ownership.I am motivated most by delivering growth and transformational change, be that internally or for clients. I am attracted to opportunities that allow me to utilise my relationship management, commercial, leadership & project management skills in this capacity.
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