Kate Grossman
Experienced CX professional with eye for improvement and project management
- Role
- Senior Manager, Client Program Management at Asurion
- Location
- Martinsburg, WV, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Kate Grossman
I am an experienced Customer Experience Senior Manager with a demonstrated history of…
Experience
Senior Manager, Client Program Management
Jul 2025 — Present
Education
Mary Baldwin University
Bachelor of Arts (B.A.), International Relations & Sociology; Minor: Economics
2004 — 2008
Wilmington University
Master of Science (M.S.), Administration of Justice
2008 — 2010
Skills
- Change Management
- Microsoft Excel
- Coaching
- Leadership
- Project Management
- Process Improvement
- Management
- Performance Management
- Citrix
- Microsoft Office
- Kronos
- As400 Administration
- Customer Service
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