Kate Fox
Global CS Professional Services Delivery Leader for Strategic Accounts at Procore Technologies
- Role
- Director Professional Services Delivery, Global Strategic Accounts at Procore Technologies
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Kate Fox
Senior Customer Success and Professional Services leader with 15+ years of experience driving retention, expansion, and customer value across enterprise SaaS organizations. Proven track record leading complex, multi-stakeholder accounts and owning customer lifecycle strategy across $100M+ in customer value and $17M+ in recurring services revenue.Experienced in building and scaling high-performing teams, strengthening executive relationships, and partnering closely with Sales to drive renewal predictability, risk mitigation, and long-term growth. Known for transforming customer engagement models into proactive, value-driven programs supported by scalable processes, clear operating cadences, and data-driven insights.
Experience
Director Professional Services Delivery, Global Strategic Accounts
Dec 2021 — Present · Seattle, WA, US
Education
Bond University
Study Abroad International Diplomacy
2005 — 2005
University of Houston
Political Science
2003 — 2006
Skills
- Css
- Blogging
- Database Administration
- Access
- Management
- Microsoft Excel
- C++
- SEO
- Web Design
- Dashboard Builder
- Data Analysis
- Dreamweaver
- Illustrator
- Ms Project
- Project Management
- Designing Marketing Collateral
- Process Improvement
- Database Design
- Petroleum
- Microsoft Office
- Leadership
- Sharepoint
- Photoshop
- Systems Analysis
- Business Process Improvement
- Sql
- Microsoft Project
- Adobe Creative Suite
- Energy
- Html
- Crm
- Social Networking
- Marketing
- Project Planning
- Forecasting
- Market Research
- Microsoft Word
- Contract Negotiation
- Infopath
- Databases
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