Kate Flaherty
Sr Manager, Ux Research @Quest Software
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WORK HISTORY
Sr Manager, Ux Research @Quest Software
Managed multi-discipline team of remote-based & international team members charged with supporting Quest\'s priority software products (~50). These included Researchers, Designers, & Web-Based Trainers Responsible for overseeing national & international projects. Implemented team operations, infrastructure, and processes (including As Research Operations manager, executed a CRM system for contacts, standardized the scheduling & screening of respondents, as well as developing and maintaining research templates/outputs Enacted courses and workshops to enable authoring of research projects across all UX disciplines, and working closely to develop junior researchers Built-out research panels, contact procedures, and developed ongoing recruiting efforts for continuous research
EDUCATION
Syracuse University
Master's, Advertising; specializing in Advertising Research
Temple University
B.A., Advertising, Spanish Minor
ABOUT KATE FLAHERTY
With 15+ years of experience as a Research Strategist and Brand Builder, I have brought…
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