Kate Chaucer

About Kate Chaucer

I\'m an Enterprise Account Director with 25+ years of experience at the intersection of retail and B2B SaaS technology. Having spent 11 years at Macy\'s running an $85M Private Brands business before moving into technology, I know the merchant\'s world from the inside, and that operator perspective shapes every client relationship I build. Currently I manage a $7M+ portfolio of North America\'s top enterprise retailers at Amplience, working closely with brands like GAP, ULTA Beauty, Tapestry, Columbia Sportswear and Floor & Decor. Last year I exceeded quota by 29% and delivered 107% Net Revenue Retention on my portfolio. The work I find most meaningful is the consultative side: understanding where a retailer is losing time, margin, or competitive ground, and helping them build a path forward. My clients need more than software; they need a partner who understands their business pressures, earns their trust, and helps them deliver ROI. That\'s the role I play. Right now that often means helping enterprise retailers solve a problem that\'s quietly becoming urgent in delivering content at scale. The pressure to produce more content, across more channels, faster and more consistently, is outpacing what most teams can deliver manually. I work with clients to design smarter workflows that free their teams from operational drag and put creative energy back where it belongs. My background spans enterprise account leadership, retail merchandising and operations, supply chain technology, and AI content strategy. I love to connect with people working on interesting problems in retail, commerce, and customer success.

Experience

1. Key Account Director

   Amplience

   Jul 2023 — Present · NY, US

   Manage a portfolio of top North American Retail clients who use Amplience\'s AI Content Software, delivering over $7M in annual revenue. Enable merchants and developers to leverage software that brings together data, performance insights and generative AI to deliver persuasive content for every shopping context and fuel truly personalized and connected experiences. Drive revenue growth through retention and expansion of relationships with key accounts to achieve sales quota in excess of $1M. Develop strategic partnerships with clients using compelling sales presentations to Executive and Sponsor levels through a consultative approach. Collaborate closely with Executive, Marketing and Partner teams to identify and pitch new business opportunities and develop strategies to meet and exceed annual sales target.

Education

• Boston College

  Bachelors of Science, Finance & Marketing