Kate Baldoni

About Kate Baldoni

I’m a relationship-driven Customer Success leader with over a decade of experience helping B2B tech companies grow by turning customer outcomes into business outcomes. I specialize in building trust with enterprise clients, aligning cross-functional teams, and driving retention, adoption, and long-term value.My background spans tech sales, customer success, and post-sale strategy, giving me a well-rounded understanding of what it takes to deliver impact at every stage of the customer journey. I thrive in environments where I can use data, empathy, and follow through to solve real world challenges and ensure people feel understood and supported.Outside of work, I’m an ex-athlete and naturally curious about how people, products, and systems connect. I’m most energized by mission driven companies that sit at the crossroads of wellness, tech, and impact—businesses that grow with intention and lead with purpose.I’m always excited to connect with others who are passionate about customer experience, purposeful growth, and building strong, people-first organizations.

Experience

1. Manager, Customer Success (Enterprise)

   Culture Amp

   Mar 2026 — Present · Austin, TX, US

Education

• Stanford University

  Bachelor of Arts (B.A.), Science, Technology and Society

  2009 — 2013

• Stanford University

  Master's Degree, Communication and Media Studies

  2013 — 2014

Skills

• Teamwork
• Powerpoint
• Microsoft Excel
• Presentations
• Leadership
• English
• Event Planning
• Microsoft Office
• Sales
• Management
• Html
• Social Media
• Microsoft Word
• Research
• Human Resources
• Information Technology
• Public Speaking
• Salesforce.com
• Social Networking
• Windows
• Customer Service
• Photoshop