Katherean Swartz

About Katherean Swartz

Program Manager with executive skills across diverse areas of expertise including developing long-term working relationships with individuals, team members, and organizations. Effective communication abilities that connect with stakeholders at all levels. Strong customer centric mindset, with the ability to translate customer needs into profitable business solutions that are delivered on time and within scope and budget.

Experience

1. Regional Manager Facilitator

   Serco

   Dec 2021 — Present · MO, US

   Leading a team of subordinate project managers each responsible for fulfilling client objectives numerous times monthly achieving a high standard of conversion for 30-50 of participants per client engagement. • Run the processes of 3 projects monthly under the DOL TAP Program to ensure delivery on time and within scope. • Utilize effective verbal, visual, and written communication skills to direct and manage the program. Partner with leadership and government representatives to set team goals, and plan team flow and work schedules at 21 locations across 5 states in the Central Midwest. • Continuous use of documentation, status tracking and reporting to ensure stakeholders all project managers assigned are involved at the right times, understand project timelines, and follow through on their commitments.

Education

• Park University

  Bachelor's degree, Business Administration/Human Resources