Kat Johnston
Compliance & Systems Manager @Max20 Project Solutions
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WORK HISTORY
Compliance & Systems Manager @Max20 Project Solutions
Successfully project managed the implementation of three new business platforms at Max20, significantly reducing administrative burden and eliminating data duplication for the sales team.Key responsibilities and achievements included- Conducted thorough market research, including end-user feedback, to identify the most suitable systems aligned with operational needs- Led the data migration process from legacy systems, defining rules for data selection, cleansing, and structuring to ensure reliable analytics and improved data integrity- Ensured full compliance during migration by aligning with internal data governance policies and industry standards, verifying that all data was accurately transferred- Delivered weekly presentations to the management team, providing updates, key findings, and implementation milestones- Facilitated wider team briefings to support adoption, improve cross-team collaboration, and maximise system efficiency- Designed and delivered tailored training sessions to all staff across max20 to ensure smooth on-boarding and confident system use- Managed the external IT service desk relationship, including ticketing on behalf of the full team, while also overseeing internal systems and telephony (including on-hold messaging).
EDUCATION
York St. John University
Bachelor of Arts - BA, English Literature and Creative Writing
ABOUT KAT JOHNSTON
Skilled in Public Speaking, Creative Writing, Creative Problem Solving, Microsoft Office, and Well Travelled. A professional with a Bachelor of Arts - BA focused in English Literature and Creative Writing from York St. John University.
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