Kat Holme
Principal Consultant @VML
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WORK HISTORY
Principal Consultant @VML
London, GB
EDUCATION
The University of Manchester
2:1, Geography
City St George’s, University of London
Master, Human Computer Interaction
Pontefract New College
A levels, Geography, Psychology, Art
Wakefield Girls High School
GCSEs
SKILLS
ABOUT KAT HOLME
A customer experience and research professional with 15+ years’ experience across financial services, retail, insurance, and healthcare, both agency and client side. I specialise in end-to-end user research for complex B2B and B2C brands but have my career has given me experience skills across the full customer experience lifecycle. Curious and collaborative by nature, I’m a natural “dot joiner,” connecting people, ideas, and insights to uncover opportunities and create impactful experiences.My aim is to bring clarity to complex journeys and ensure solutions balance user needs, business goals, and technology.I am driven by my passion to make the complex simple, designing useful, usable and commercially viable experiences.
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