Kathy Hannon
Senior Healthcare Analyst, Agile, Citizen Development, and Digital Transformation
- Role
- Medicare Product Owner & Scrum Master at Sparksoft Corporation
- Location
- Columbia, MD, US
- LinkedIn followers
- 500 followers
About Kathy Hannon
Continuous process improvement is a key to exceeding customer expectations- internal and external - 18+ years with Centers for Medicare and Medicaid Services (CMS) – Implementing and re-engineering business processes and digital solutions across the agency — Expert in process improvement; implementing reusable solutions and identifying redundant processes and IT workflows. — Extensive experience as a consultant to the public healthcare sector in strategic planning for operational improvement and IT investments — Effective and proactive meeting facilitator for large and small stakeholder workgroups — Successful manager of people and multiple projects while maintaining high-quality work products — Certified Agile Product Manager/ Product owner (SAFe PM/PO)- Scaled Agile Framework — Certified Project Management Professional (PMP®) – Project Management Institute (PMI) — Agile and waterfall project management experience — Certified Enterprise Architect (EA) – Enterprise Architecture Center of Excellence (EACOE) — Certified Visual Objects Business Process Modeler – BPMN 2.0 — 25+ years effective project management experience and subject matter expert (SME) in healthcare IT, operations and business process design — Expert in written American English – Technical writer/editor — U.S. Citizen
Experience
Medicare Product Owner & Scrum Master
Feb 2022 — Present · Columbia, MD, US
Education
Project Management Institute
Certification
2023
Penn State University
Organizational Leadership
2016 — 2019
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