Kimberly S.

About Kimberly S.

Director-level consulting professional with extensive experience leading enterprise-scale Microsoft Dynamics 365 programs, CRM initiatives, and custom eCommerce development across industries including retail, finance, manufacturing, logistics, and professional services. Proven track record of building and guiding high-performing global teams (onshore, offshore, and nearshore) to deliver complex, business-critical solutions on time and within budget.Trusted advisor to executive leadership, providing best practice recommendations across ERP, Finance, Operations, Supply Chain, Manufacturing, HR, and Customer Engagement. Skilled in client relationship management, organizational change leadership, and business development — from RFP responses and SOW creation to account growth through up-sell and cross-sell opportunities.Experienced in Organizational Change, PMO Leadership and Client Engagement Management with Microsoft D365 Technologies/Consulting space with extensive Microsoft Dynamics experience.Specialties: Dynamics CE, FS, Fin & Ops, Organizational Change Management, Stakeholder Management, Managed Services, PMO Leadership, Development Management, Risk Management, Facilitation, Strategic Analysis, SDLC/Waterfall, Hybrid PM Methodologies, Agile, Vendor Management, UAT Management and Methodologies.

Experience

1. Director of Delivery

   AlfaPeople

   Jan 2025 — Present · Dallas-Fort Worth, TX, US

   Director of Delivery driving performance across the PMO, Managed Services, and Consulting teams to ensure consistent success within the Microsoft Dynamics 365 practice. Accountable for aligning people, processes, and technology with client strategies to deliver solutions on time, within budget, and to the highest standards.Responsible for establishing best practice frameworks, developing high-performing teams, and fostering a culture of accountability and innovation. Builds and maintains strong client partnerships, delivering measurable business outcomes, long-term adoption, and sustained growth across engagements.

Education

• College of the Holy Cross

  BA, Politcal Science

  1984 — 1988

• Old Dominion University

  MA Program, History - American History

• Saint Patrick's High

  High School Diploma, College-Prep

  1981 — 1984

Skills

• Business Development
• Business Intelligence
• Change Management
• Disaster Recovery
• Organizational Change Management - End-to-End Solutions - Enterprise Implementation - Development Management - Budget Management - Team Building - Application Support Management - Program and Project Management – Sdlc, Waterfall, Hyb
• Integration
• Business Analysis
• Customer Relationship Management (Crm)
• Business Process
• Business Process Improvement
• Enterprise Software
• Consulting
• Strategy
• Analysis
• Program Management
• Ms Project
• Agile Methodologies
• Management
• Software Implementation
• Software Documentation
• Sdlc
• Solution Architecture
• Pre-Sales
• Requirements Analysis
• Software Project Management
• Crm
• Microsoft Crm
• Requirements Gathering
• Leadership
• Professional Services
• Databases
• Erp
• Sharepoint
• Training
• Saas
• Microsoft Dynamics
• Enterprise Resource Planning (Erp)
• Project Management
• Vendor Management