Kassie Leach

About Kassie Leach

Dynamic and results-driven Revenue Operations leader with over 8 years of experience in…

Experience

1. Sales Operations Manager

   Procare Solutions

   Jan 2022 — Present

   Support the Business Development, Sales, & Account Management groups with process improvement, measurement, tracking, and analytics relevant to their functional areas. Partner with Sales and Marketing department to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards. Enhance sales productivity by enabling the team to work smarter by simplifying processes Create monthly content for executive presentations and board reporting. Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment. Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management. Assist with onboarding and training new sales talent on systems and processes. Refine customer segmentation, assist with territory management, and create a plan to enhance renewal and upsell processes Maintain regular check-ins with Sales Managers & Representatives who contribute to opportunity development to determine how sales opportunities are tracking against plan and identify any problems for internal review and problem-solving. Maintain procurement and contract records. Supported leaders 10x the size of our sales organization.

Skills

• Customer Relationship Management (Crm)
• Management
• Networking
• Communication
• Marketing
• Training
• SEO
• Accounts Receivable
• Customer Service
• Technical Support
• Customer Retention
• Html
• Social Media
• Team Building
• Strategic Planning
• Accounts Payable
• Payroll
• Microsoft Office
• Sales
• Account Reconciliation
• Accounting