Kassi Brownlow

Customer Success Manager @Inflo

San Francisco, CA, US
EMAILS
k••••••••@inflosoftware.com
MOBILE NUMBERS
+17•••••••93

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WORK HISTORY

Mar 2025 — Present

Customer Success Manager @Inflo

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Manage a portfolio of 40+ customers, deliver high-touch support and tailored business reviews to drive product adoption• Maintain deep product expertise to proactively communicate new enhancements and best practices to customers• Partner with sales and implementation services to accelerate time-to-value and ensure a seamless onboarding experience• Collaborate with product team members to uncover improvement opportunities and aid in aligning customer feedback with product developments

EDUCATION

2011 — 2014

Sonoma State University

Bachelor of Science - BS, Major: Business Administration, Accounting

SKILLS

Customer SatisfactionResearchAccountingEditingMicrosoft WordMicrosoft ExcelPowerpointSocial MediaMovabletypeTime ManagementLeadershipMicrosoft OfficeManagementSocial NetworkingCustomer Service

ABOUT KASSI BROWNLOW

I have experience across professional services, accounting, sales, and customer success. I am most fulfilled getting to play a role in helping customers succeed. Trail running, yoga, and coffee lover.

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