Kasey C.

About Kasey C.

I\'m a Senior User Experience Researcher with a background in Design; passionate about crafting intuitive and impactful user experiences. With over 5 years of experience in user research, usability testing, and user-centered design; my expertise lies in leading comprehensive research initiatives, translating complex data into actionable insights, and collaborating with cross-functional teams to deliver user-friendly products.I am driven by a deep commitment to understanding user behavior and leveraging that knowledge to create products that not only meet but exceed user expectations.

Experience

1. Senior Ux Researcher Designer

   Empyrean

   Jul 2022 — Present · Minneapolis, MN, US

   At Empyrean Benefit Solutions, I lead the User Research team, driving a complete redesign of our customer-facing products. I scope and manage research projects, analyze data, and deliver key insights to stakeholders, which has led to a significant increase in client engagement and satisfaction. By taking ownership of key projects, I have successfully overhauled critical user flow pages, collaborating closely with product teams to iterate on designs from concept to high fidelity. Additionally, I spearheaded the creation of a comprehensive research repository, enhancing efficiency and improving research outcomes across the team by over 30%. My work ensures that our products are not only user-friendly but also aligned with business goals, consistently driving positive outcomes.

Education

• The Ohio State University

  Communications